Description
Managing for Results is ideal for all students studying the CIPD Managing for Results module, as well as for students taking an introductory management module on a management, business or HR degree programme, including Masters level students. It offers a strategic overview to management and critical perspectives across the subject, and is particularly useful as a revision guide in the run up to exams.
Now in its third edition, Managing for Results is at once critical and challenging, and extremely user-friendly and practical. It contains a range of learning features to help students reflect on and consolidate their learning so that they really get the most out of this engaging book. Features include:
- A wealth of case studies and examples from leading UK and international organisations linking theory to modern business and every day practice
- Extracts from 'People Management' articles offering wider contemporary perspectives on management issues
- Learning objectives and chapter summaries to highlight key issues and focus students¿ learning at every stage
- Questions and exercises throughout chapters to engage students and get them thinking about and analysing what they have learnt
- Further reading and references encouraging students to pursue points of interest, including links to relevant websites
The new edition has also been fully revised and updated with brand new material and includes access to comprehensive student and tutor websites with self test questions, specimen exam papers and guidance.
Contents
Contents:
1 Introduction
2 Life at the sharp end: the Managerial Role
3 How do we develop the role of the Manager?
4 How we inter-relate: Communication
5 More than just skills: Communicating
6 Everyday life: Working with your Manager
7 2 + 2 = 5?: Teamworking
8 The organisational skeleton: Structure
9 Organisational communication
10 The living organisation: Culture
11 Playing the `Game¿: Power and Politics
12 `Fit¿ for purpose? : Managing Health and well-being
13 Making a difference: Valuing Quality
14 A philosophy for action: Continuous improvement
15 The Customer is `King¿: Enhancing customer relations
16 Future directions: Managing Change
About the authors
Gillian Watson
Gillian is a Senior Lecturer in Human Resource Management and currently Programme Leader for MA International Management at the University of Sunderland. She has management experience at senior level in an international business environment. She has also been Programme Leader for the MSc Human Resource Management and the MSc Human Resource Development programmes. She has conducted management development courses both in the UK and overseas. Her experience also includes being a member of the CIPD Chief Examiner''''s Employee Development marking team.Kevin Gallagher
Kevin is a Senior Lecturer in Human Resource Management and currently Programme Leader for BA Applied Management at the University of Sunderland. Kevin has managerial experience in the civil engineering and paper industries both in the UK and overseas and has wide experience teaching on CIPD and HRM programmes within Business, Project Management, the NHS and Call Centres. He is a member of the Chartered Management Institute and Higher Education Academy.