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Coaching Skills for Line Managers

DVD
Published: December 2008
Classification: Unclassified
Region: Region 2
Price: £995.00
Members: £895.00
Prices exclude VAT

This title will be delivered within 3 and 5 days



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ISBN: 1843982242
ISBN13: 9781843982241
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Product information

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Sample scene: Working with a stuck coachee

This is a sample scene from the CIPD Publishing Training DVD, Coaching Skills for Line Managers.

Description

Most managers will, at some point in their careers, be required to demonstrate coaching skills. This DVD will help managers at all levels to build successful relationships with their colleagues and optimise their performance at work.

Scripted by a subject expert and trainer, and with an accompanying Trainer's Guide, this innovative training DVD is comprised of short clips which allow the trainer complete flexibility and control to intervene at any point and jump around to relevant scenes. Scenes demonstrate good practice and bad practice and cover the following areas:

An introduction to coaching
Agreeing goals
Active listening and non verbal communication
Using powerful coaching questions
Dealing with skills gaps
Coaching for attitude change
Agreeing and reviewing tasks and practice


Unlike many similar products, this DVD is not based around a drama. Instead, each scene is firmly centred round a set of key learning points which helps to focus the viewer's attention and consolidate their learning. It represents real employees in an environment which is modern yet neutral and can be used by any type of organisation.

Contents

An introduction to coaching
Agreeing goals
Active listening and non-verbal communication
Using powerful coaching questions
Dealing with skills gaps
Coaching for attitude change
Agreeing and reviewing tasks and practice

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