Description
Drawing on data generated and reported in the CIPD research report, Understanding the People and Performance Link - Unlocking the Black Box, this text further examines the area of frontline leadership. Research undertaken identified that there is a clear relationship between frontline people management and business performance.
The research also discovered that frontline leaders were often crucial in making the difference between low-performing and high-performing organisations. Frontline managers that occupy a key position within organisations are responsibe for providing a clear link between business strategy and goals, as well as the role of the individual. If this is done well, then it can lead to focused employees and in turn, very successful organisations.Contents
Introduction - Understanding the Role of Front Line Managers
The Importance of Front Line Managers in People Management
Where do Front Line Managers Make a Difference?
Managing the Managers
Practical ImplicationsAuthors
The CIPD
The first of a series of executive briefings exploring in greater depth some of the issues raised by CIPD's People and Performance research. This briefing on the issue of frontline leadership is researched and written by Sue Hutchinson and John Purcell of the School of Management, University of Bath.