Description
Business Partners, Internal Consultants or Client Relationship Managers, the job titles vary but the fundamental requirements are the same. Business focused, value-driven HR is the future for the profession. Yet many, even within HR, doubt that many HR teams will be able to perform as business partners without acquiring new skills.
In a recent survey, 80% of HR directors said that they believed that their team needed to develop new skills to meet the needs of their organisation. The top five skills gaps they identified were: influencing and political skills; strategic thinking; the ability to deliver results to achieve a target; leadership ability; and business knowledge. But having the skills is not enough - applying them in the chaotic and frantic world of work while still delivering the transactional duties of HR is the real challenge.
This toolkit helps you to first identify those skills gaps and develop your team's capability and then to apply those skills to become genuine business partners.
The detailed diagnostic self assessments and development activities in The HR Business Partnering Toolkit help you and your team develop and improve the skills you need. The implementation models, process maps and case studies show you how to apply those skills to the real challenges facing your organisation. This toolkit shows you how to enable your HR team to deliver demonstrable value to your organisation.
Contents
Acknowledgements
How to use the Toolkit
Toolkit matrix: how to use the Tools
Bibliography
Introduction to HR business partnering
HR partnering in the public sector
HR business partner profile
Case study: The Royal Bank of Scotland Group
Section 1 - Tools for implementing HR business partnering
Tool no. 1.1 Creating the vision for HR
Tool no. 1.2 Making the case for HR business partnering
Tool no. 1.3 Introduction to stakeholder mapping
Tool no. 1.4 Assessing readiness for HR business partnering
Tool no. 1.5 Assessing the readiness of HR
Tool no. 1.6 Considering outsourcing
Tool no. 1.7 Identifying and mapping HR processes
Tool no. 1.8 HR partnering in small and medium-sized organisations
Tool no. 1.9 Assessing current roles
Tool no. 1.10 Identifying future HR roles
Tool no. 1.11 The skills required
Tool no. 1.12 Drawing up an HR business partner role profile
Tool no. 1.13 Ensuring effective integration between roles and structure
Tool no. 1.14 Lessons learned from other organisations
Section 2 - Tools for developing as an HR business partner
Tool no. 2.1 HR business partner competencies
Tool no. 2.2 Influencing skills checklist
Tool no. 2.3 Gaining credibility
Tool no. 2.4 Influencing challenges
Tool no. 2.5 Demonstrating added value
Tool no. 2.6 Understanding organisational politics
Tool no. 2.7 Overseeing projects
Tool no. 2.8 Using consultancy skills
Tool no. 2.9 Partnering development plans
Section 3 - Tools for HR business partners to use within the business
Tool no. 3.1 Acting strategically
Tool no. 3.2 Senior team review framework
Tool no. 3.3 Developing HR strategy
Tool no. 3.4 Ensuring alignment
Tool no. 3.5 Developing best practice HR
Tool no. 3.6 Using organisational metrics
Section 4 - Tools for assessing the effectiveness of HR business partnering
Tool no. 4.1 Measuring HR business partner effectiveness
Tool no. 4.2 Assessing the effectiveness of HR business partners
Tool no. 4.3 Reviewing the partnering model
Related resources
Sample files of this toolkit are available:
Contents list View contents list
Introduction View introduction
How to use the Toolkit file View the 'How to use the Toolkit' file
Sample section 2 View sample section 2
Postgraduate Certificate in the Psychology of Organisational Development and Change
About the author(s)
Shirley Dalziel
Shirley has worked as a management consultant for the past 15 years. She is a Director of Develop UK, a consultancy specialising in HR Business Partnering.
Judith Strange
Judith is also a Director of Develop UK. She has held senior HR positions in blue chip organisations, including BskyB, Prudential and Energis; has implemented partnering, been an HR Business Partner and is currently working on development programmes within a number of organisations in both the public and private sector.
Mike Walters
Mike Walters has 25 years'' experience as an HR practitioner and consultant and has authored numerous books for the CIPD and others including From Absence to Attendance (with Alastair Evans). He has worked for Shell, the BBC, Ernst & Young, as an advisor for the CIPD and was Head of Human Resources for The Co-operative Bank.
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