DescriptionHow do employees in the UK feel about their work? What leads some employees to 'go the extra mile' at work? And what can you do to raise levels of motivation and engagement in your organisation? This report is based on a nationwide survey of 2,000 employees conducted in July 2006. The report is the latest in a long-running series for CIPD.
The report looks at:
- the effect of demographic variables on attitudes to work
- working life, including occupations, working hours, and work-life balance
- what employees think of their managers and leaders, and of communication in their organisations
- employee well-being, job satisfaction, an experience of stress at work
- dimensions of engagement: emotional, cognitive and physical
- how all these factors impact on individual performance, intention to leave and sickness absence.
Benefits for you:
- a picture of the experience of work in the UK today
- insight into the drivers of employee engagement
- benchmarks on attitudinal issues to use alongside your own staff survey data
- recommendations for improving employee engagements levels in your organisation.
ContentsThe Quest for the Engaged Employee
Management, Leadership and Communication
Attitudes to Work
Andrew Croll, Associate Director has been at Ipsos MORI for over five years working primarily in commercial research in domestic and international markets for 20 years. His career has spanned a wide variety of client sectors and subject areas, working on both the agency and client sides. He is expert at managing fieldwork and has been responsible for MORI''s B2B and telephone research division''s quality standards. Andrew is an Oxford graduate, with a PhD in immunology, and is a full member of the Market Research Society
Jamie Burnett BSc is a Senior Statistician, heading Ipsos MORI''s Marketing Sciences department, with responsibility for the design and implementation of advanced research and analytical techniques in social research studies. Since joining Ipsos MORI in 2003, Jamie has developed his expertise in specialised research analytics and data modelling with a clear focus on providing actionable solutions to clients. He has been responsible for the analysis behind some of Ipsos MORI''s leading published papers.
Katie Truss is Professor of Human Resource Management and Director of the Strategic Human Resource Management and People Research Unit (SHaPe) at Kingston University Business School. Katie has published over 40 articles and papers and researches and consults in the areas of strategic human resource management and the management of change.
Emma Soane is a Reader at Kingston Business School, and a chartered occupational psychologist. She joined Kingston University in 2003 after working at London Business School for six years. Her research interests include personality, risk taking, decision making, leadership and emotions. Emma has co-authored the book Traders: Managing Risks and Decisions in Financial Markets (OUP) and has published a number of academic and practitioner journal articles. She also works as a consultant to organisations.
Christine Yvonne L Edwards
Christine Edwards is Professor of Industrial Relations and Head of the Human Resource Management School of Kingston University. She has been teaching, researching and writing on issues of management and employee relations for over 30 years, working with policy makers and managers to analyse and resolve workplace problems. Her current research concerns the transfer of HRM best practice and the issues surrounding work/life balance. Articles published on this work can be found in the British Journal of Industrial Relations, The Journal of Human Resource Management, Employee Relations and the Health Services Journal and the International Journal of HRM.
Karen Wisdom is an Associate Director at Ipsos MORI. She has 12 years'' experience in employee research and directs employee research studies for a wide range of private and public sector clients. Karen''s particular interest is employer reputation research, which focuses on employee recruitment, engagement and retention issues, employer branding, and career decision making processes. She is a full member of the Market Research Society, a member of the MRS Employment Research Group, speaks at a variety of conferences and seminars and has published various research papers and articles. She holds professional qualifications in Business Studies and Marketing.
Reviews'All employers want an engaged workforce. But many are unclear how to go about it: where do you start, and what can managers do that will really make a difference? This report provides a rich source of data about how employees in the UK feel about their work and what employers can do to raise levels of engagement. It also identifies key differences in attitudes between groups of workers, including public sector workers, managers, and those on flexible contracts.'
Beverly Shears Associates
(formerly HR Director, South-West Trains)