Description
Whether you feel the need to be more assertive and or you are interested tools and techniques to make your personal interactions more effective, this book is for you.
Being assertive helps you feel naturally confident, enjoy the respect of others and easily establish productive working relationships, even with 'awkward' people.
The book helps you:
- understand why you behave as you do, understand when that behaviour is counter-productive and know what to do about it
- understand other people better
- keep your emotions under control
- prevent others bullying, flattering or manipulating you against your will
- acquire easy-to-learn techniques you can use immediately
- and, develop your personal assertiveness strategy.Contents
Understanding Assertiveness
Why We Behave the Way We Do
How to Think Assertively
How to Behave Assertively
Your Implementation Plan
Further ReadingAuthors
Terry Gillen
Terry Gillen is a consultant, trainer and author. He specialises in personal skills development to make people more effective in their personal lives. As well as working with clients, he has tutored for Ashridge Management College, Jersey Business School and the CIPD.