Performance Management
Appraisals, objectives and career development

Description

Despite being an essential tool of good management, trainers can struggle to get managers enthused about performance management and appraisal.

This DVD will enable any trainer to engage managers and show them the real benefits of effective performance management and appraisal. Scripted by a subject expert and trainer, and with an accompanying Trainer's Guide, this innovative training DVD is comprised of short clips which allow the trainer complete flexibility and control to intervene at any point and jump around to relevant scenes.

Scenes demonstrate good practice and bad practice and cover the following areas:

The purpose of appraisal
Assessing performance
Opening a performance review
Giving feedback
When discussions go wrong
Agreeing objectives
Personal and career development

Unlike many similar products, this DVD is not based around a drama. Instead, each scene is firmly centred round a set of key learning points which helps to focus the viewer's attention and consolidate their learning. It represents real employees in an environment which is modern yet neutral and can be used by any type of organisation.

Contents

The purpose of appraisal
Assessing performance
Opening a performance review
Giving feedback
When discussions go wrong
Agreeing objectives
Personal and career development

About the authors

Terry Gillen
Terry is a consultant, trainer and author. He specialises in personal skills development and throughout his 30-year career has increased his client list of organisations which include the College of Law, the European Central Bank, the UK Atomic Energy Authority and the European Patent Office. Terry has written twelve books and trainers'' resources, consulted on e-learning programmes and training videos and contributed to articles on management skills to journals and newspapers.