John Bramham
Pages: 248 Published: June 1997
ISBN: 0852926693
ISBN13: 9780852926697
Price: £34.99
Member price: £31.49
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Description
To judge your organisation's performance on anything from productivity to absence management you need to know where you currently stand with regards to others performance in your industry. By identifying what passes for acceptable performance in your industry, and what marks out the stars, you can set your own company targets or benchmarks. This introduction to benchmarking helps HR professionals understand the concept of benchmarking, establish benchmarks for your business and manage the change required to reach those targets. It also sets out the strategic role that HR plays in benchmarking initiatives.
Contents
Introduction to Benchmarking
Approaches to Benchmarking
Mapping the Organisation
Culture, Values and People
Process Organisations
Adding Value to the Organisation
Metrics in Benchmarking
Choosing Benchmarking Partners
A Stragegic Role for Human Resource Departments
Benchmarking Human Resource Strategies in Practice
Piloting Benchmarking in Practice
Using Consultants
Why Benchmarking Fails - Avoiding Problems
Business Process Re-Engineering
Benchmarking and the Future
About the author(s)
John Bramham
John Bramham was an independent HR consultant. Before establishing his consultancy, John had held a number of senior posts in manpower planning and personnel roles in the utilities industry.
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