HR and Technology: Impact and Advantages

Description

How are today's organisations using technology to support their HR functions? What steps should be taken in introducing a new system and what issues need to be considered? And how can technology enhance HR's contribution to the business?
As technology improves, organisations are using HRIS to support and manage an increasing number of HR processes and functions. Once just a tool used for administrative and recoding purposed, e-HR now encompasses a variety of applications in recruitment and selection, flexible benefits, development and e-learning. Today technology supports integrated call centres, shared services and self-service environments.
This report examines the use of technology in nine public, private and not-for-profit sector organisations, focusing on its impact on:
- the efficient delivery and support of HR activity and processes
- employee communications and engagement
- the changing role and skills of HR and other managers.

Benefits for you:
- practical examples and lessons learned from detailed case studies
- an outline of the process involved in planning for and developing and HRIS
- an examination of the drivers for introducing new technology
- guidance on preparing a business case.

Contents

The Use of Technology in HRM

Planning for an e-HRM System
Obtaining Stakeholder Buy-in
Impact on the Efficiency of HR Activitiy and Processes
Impact on Employee Engagement and Communication
Impact on the Role and Skills of HR and other Managers

Case studies:
BOC Gases
Transport for London
Norwich Union
BSkyB
The NHS
Cancer Research UK
Crown Prosecution Service
IBM
Nortel

Reviews

'In 21st century organisations how you use technology will make a tremendous difference to the way your HR function works: its credibility, its contribution and the way you communicate with the people in your organisation. But achieving these benefits can be a challenge, and many high-profile IT projects fail. Learn from the experiences of such organisations such as IBM, Norwich Union and Cancer Research UK in this case study based report with practical advice from Cranfield School of Management.'
Graham White
Head of HR and Organisational Development
Surrey County Council