DescriptionThis is the only text designed specifically for the new CIPD Certificate in HR Practice.
New to this edition:
- Three new chapters on job analysis and design, reward systems and change management
- More on customer service skills
- More on employment law
- More examples of real-life practice
- PowerPoint slides
- Lecturer guides
Contents1. Introduction and Overview
2. The Organisational Context
3. The Legal Background
4. Job Analysis
5. Recruitment and Selection
6. Performance Management
8. Employee Relations
9. Learning and Development
10. Information and Communication Technology in HR
11. Change in Organisations
12. Personal Effectiveness
Malcolm Martin BSc, Chartered FCIPD has been involved in the design and delivery of Certificate in Personnel Practice programmes since 1993. His experience covers a range of sectors from care, education and manufacturing, to polymers, chemicals and steel. He has held middle management positions in industrial relations, project management and human resources.
Malcolm is also Managing Director of Employer Solutions Ltd, specialising in the preparation of online policies and procedures for small and medium sized organisations and delivering training and consultancy services in employment practices.Fiona Whiting
Fiona Whiting MSc, LLb, Chartered FCIPD is a freelance HR consultant. Fiona has many years experience as a generalist practitioner both in the public sector and as a freelance practitioner working across the public, voluntary and private sectors. She has held a number of Board level HR Director posts within the NHS. She is co-founder and director of equip workforce ltd a consultancy working predominantly with public sector organisations on HR strategy development, organisational development, change management and developing people management capability.Tricia Jackson
ReviewsThis new edition has all the attributes of previous editions but with some welcome additions. It has been written with the new CIPD Foundation level structure in mind which will make it an invaluable resource for tutors and students alike.
- Tony Hewling, Lecturer, City College Plymouth
This book is very accessible for those new to human resources. It covers a good range of topics, and explains them very clearly. There are some interesting activities to allow the student to apply the knowledge that is gained.
- Kathy Daniels, Lecturer, Aston Business School
The authors provide a wealth of experience to aid and support the developing HR practitioner in moving towards a higher level of professional maturity. Their friendly and supportive approach reflects all the qualities of first class personal mentoring.
- Mark Whitford, Senior Lecturer, Canterbury Christ Church Business School
This quality of this text lies in its ability to develop guide new and experienced HR practitioners and provide the underpinning knowledge to embed the principles of continuing professional development.
- Christine Shaw, Senior Lecturer in HRM, Staffordshire University Business School