Description
Cross-Cultural Management is the essential introduction to cross-cultural social relations in the work setting.
- Provides an evaluation of existing frameworks for understanding cross-cultural differences
- Examines the inter-cultural competencies needed by managers, such as cultural awareness
- Evaluates how both cultural and non-cultural factors influence social processes at work
New to this edition:
- More on emerging issues and frameworks such as the role of language, diversity management and the concept of identity
- Greater emphasis on cross-cultural negotiation and intercultural team-building
- New case studies and examples taken from different regions of the world
- 'Applying theory to practice' boxes
Online resources
For tutors:
- PowerPoint slides
- Seminar activities
- Case studies
For students:
- Web links
- Self-assessment exercises
Contents
PART 1: SETTING THE SCENE
Chapter 1. Introduction
PART 1: CULTURE: USES AND LIMITATIONS
Chapter 2. The Meaning(s) of Culture
Chapter 3. Models of Culture: Traditional Approaches
Chapter 4. Models of Culture: Developments and Debates
PART 2: CROSS-CULTURAL SOCIAL RELATIONS IN THE WORKPLACE
Chapter 5. Culture and Organisation Structure
Chapter 6. Intercultural Communication and Negotiation
Chapter 7. Leadership and Multicultural Teams
Chapter 8. Motivation and Exchange
PART 4: MANAGING ACROSS OR WITHIN CULTURES
Chapter 9. Intercultural Competencies, Training and Ethics
Chapter 10. Culture and Human Resource Management
PART 5: LOOKING TO THE FUTURE
Chapter 11. ConclusionsAuthors
Ray French
Ray French is a Principal Lecturer at Portsmouth Business School, University of Portsmouth.Reviews
"The best book in the English language covering all major themes relating to cross-cultural management."
Nigel J Holden, Director, Institute of International Business, Lancashire Business School
"An excellent text that is engaging and stimulating. Thank you for this contribution to the literature."
Chris Bond, Roehampton University London
"The 2nd edition presents the reader with some thought-provoking ideas about the current and future role of countries like China and India. Throughout the text current Western thinking is challenged and we are made to realise that the future might be a very different place indeed."
Helen Corner, Doncaster Business School