Visitors to our head office building in Wimbledon can use our wireless network (WiFi) to connect to the Internet.
What equipment do I need?
To use WiFi you'll need your own:
- laptop or PDA with WiFi capability
- laptop/tablet or PDA browser.
How do I get online?
- Collect a username and password from the CIPD reception desk.
- View the available wireless networks on your device.
- Select the ‘CIPD’.
- Launch your web browser - you will be presented with the CIPD visitors’ network landing page.
- Enter the username and password you've been given.
- Selecting 'connect to printer' will give you access to the visitors' printer in the Library
- Selecting 'connect to internet' will launch another browser
- If you need help at any stage, please call the helpline, tel: +44 (0)20 8614 0317
Frequently asked questions about WiFi
Is WiFi secure?
Our WiFi service provides Internet access similar in concept to the thousands of other service providers world-wide and users will be exposed to no more risk than using other standard Internet access services. As when using any Internet service, personal firewall software or features should be enabled your equipment. Windows XP and MAC OS have these options within the operating system but personal firewall software is also available separately for these and other operating systems.
Are there any health risks associated with the use of WiFi?
There is no evidence to show that WiFi poses a health risk. WiFi works at much lower power levels and over shorter ranges than mobile networks.
What should I do if my equipment can’t 'see' the CIPD WiFi?
If you can’t see our service on your list of available networks, you may have a problem with your wireless network adaptor. You can try the following steps to remedy this:
- Ensure that your wireless card is turned on – some laptops have a switch to operate this.
- Move closer to the access point – although the network should operate throughout the CIPD building, you may be sitting in an area with poor WiFi reception.
- Try again – some wireless adaptors can take a minute or two to detect all available wireless networks
- Ensure you’ve turned off WEP and other access.
What if I'm still having problems?
There may be times when you might need additional technical help and support. This service is provided in partnership with Building Zones and you can call their dedicated helpline, tel: +44 (0)20 8614 0317. This helpline has been created specifically for users of the service and is available 09 00 to 17 00 Monday to Friday, excluding public holidays.