register / login
The Chartered Institute of Personnel and Development
 
 
 
Go to
Sitemap    
Subjects   
Search for
 
 
 
 

Crucial Dialogue at Critical Moments

11 March 2008 18:00 for 18:30 start
Central London Branch

Subject area:  Employee relations
Speaker(s): Carole Spiers, International Motivational Speaker, BBC Broadcaster & Best-selling Author
Event details:

IMPORTANT NOTE - CHANGE OF VENUE:
Due to high demand this event will NOT now be held at Manning House, as previously advertised. The new venue details are given above (Greycoat Place, Victoria).

 

Hosted by Carole Spiers Group

Powerful, Interactive 90-Minute Workshop On Verbal Interventions
For HR Staff In A Crisis.

There are times when the right words can make the whole difference to the outcome of an emergency - just as the wrong
words may turn a bad situation worse. And as an HR professional, you may dread the thought of dealing with a crisis - but you’re the
one who must take the verbal initiative.

An employee killed by a car on their way into work - you have to break the news to husband or wife.

A violent incident on the shop floor – you need to confront and disarm the attacker at once.

A colleague has attempted suicide over the weekend - you need to help them re-orient into normal working mode.

A terrorism alert - you must prevent whole departments from
disintegrating in panic.

By The End Of This Dynamic And Insightful Workshop, You’ll Have Learned…

…how to frame the right announcements, the right questions,
the right answers, to manage individuals and teams affected by
emergencies at work.

From The Post Trauma Consultant Who’s Been There…

These skills have been tested in the field by Carole Spiers in person - through twenty years of posttrauma
counseling and debriefing for groups ranging from blue-chip
corporate directors to humanitarian aid workers in war zones across the world.

For more information:
  • Contact phone number 07847 857111  
Booking Information
IMPORTANT NOTE - CHANGE OF VENUE:
Due to high demand this event will NOT now be held at Manning House, as previously advertised. The new venue is 10 Greycoat Place, Victoria, London SW1P 1SB. Nearest tubes St James Park, Victoria.

Please complete one online booking form per person (click the 'Book Event' button below).

This event is free of charge.