Developing in partnership

SPEAKERS: Doreen Owen, Deborah Lazonby, Adam Gibb, John Lewis

Doreen, Deborah and Adam have twelve, five and two years experience respectively as Learning & development Coaches. They all have experience of working as Selling Assistants and Section managers on various departments (selling and selling support) before taking up their current roles and all are passionate about the business in which they work and the role that they play in that business. They are jointly responsible for the training and
development of 650 Partners and 46 managers.

This session will highlight some of the ways in which John Lewis
Newcastle Partners are inspired to fulfil their potential and play their part in the very successful business of which they are all part owners.
John Lewis has ambitious expansion plans including the opening of some full size department stores and many smaller format ‘At Home’ stores. Every branch needs and wants to play their part in providing talented and capable managers and Partners to support all of the new partners being employed in these stores. The role of the LDC is to develop each and every John Lewis Newcastle Partner to be the best they can be and to make John Lewis an exciting place to work as well as an exciting place to shop!  This development includes areas such as: customer service, commerciality, coaching and leadership skills.

Sponsor: tbc

• Email Hilary Cranston