Frequently asked questions

Where is the conference venue?

How much does the conference cost?

Both days - 21 & 22 September
(Organisation Development and) Effectiveness

CIPD Member standard price £1,030.00 + VAT
* CIPD Member early booking price £840.00 + VAT 

Non-member standard price £1,150.00 + VAT
* Non-member early booking price £940.00 + VAT

Day 1 Only- 21 September
(Organisation Development)

CIPD Member standard price £540.00 + VAT
*CIPD Member early booking price £445.00 + VAT

Non-member standard price £600.00 + VAT 
* Non-member early booking price £495.00 + VAT


Day 2 Only - 22 September
(Organisation Effectiveness) 

CIPD Member standard price £540.00 + VAT
*CIPD Member early booking price £445.00 + VAT

Non-member standard price £600.00 + VAT
* Non-member early booking price £495.00 + VAT 

* Bookings received by 18 August will qualify for the early booking rate.

** Prices include lunch, tea and coffee.

What are the booking terms and conditions?

Terms and conditions

• All payment must be in pounds sterling.
• Payment for the conference must be received within 30 days of invoice or before the
  start of the event, whichever is sooner.
• All bookings from international delegates must be accompanied by payment. We will
  not be able to guarantee you a place unless payment has been made.
• Cancellations must be received in writing (letter or email) and will be acknowledged
  in writing.
• Cancellations received 40–20 days before the start of the event, regardless of date
  booked, will incur a 25% administration charge, based on the original fee paid.
• Cancellations received 19–0 days before the start of the event, regardless of date
  booked, will incur a 100% cancellation charge, based on the original fee paid.
• One change to your booking arrangements can be made without charge
  (substitutions and

Disclaimers

• Whilst the programme is correct at time of going to press, the CIPD reserves the right to
  change details of the event without notice. Alterations may occasionally be necessary due to
  circumstances beyond our control.
• Where circumstances force the CIPD to cancel a conference, the liability of the CIPD shall be
  limited to a refund of any fees paid for that particular conference. The CIPD is not liable for
  any consequential loss.
• Views expressed by speakers are their own. CIPD Enterprises Limited disclaim any liability for
  advice given or the accuracy of any advice given, including but not limited to legal advice, or
  views expressed, by any speaker at the event or in any documentation provided to delegates.
• Please note that for promotional purposes, there may be professional photography and
  video production taking place during the event.
• Attendance at the event shall constitute your consent to inclusion in CIPD photographs and
  videos for any purpose and in any media.

Any other questions?

We’re committed to customer service and have a dedicated department to answer your enquiries from 09:00-17:30, Monday to Friday.

If you have any further questions, please use our enquiry form via the link below or call our customer services team on 020 8612 6248.

• Submit an enquiry