CIPD People Management

The Effective Supervisor/Team Leader

Short Course
Duration: 2 days   /   Level: General   /   Suitable for in-house

Review the importance of your role, consider your current approach and make the necessary changes to become an effective team leader with this two-day course.


Availability: In stock

Dates and Availability

  • Start Date: 08 October 2014
  • Location: London
  • Availability: Fully booked
  • Start Date: 09 December 2014
  • Location: London
  • Availability: Spaces
  • Start Date: 14 January 2015
  • Location: London
  • Availability: Spaces
  • Start Date: 12 March 2015
  • Location: Manchester
  • Availability: Spaces
  • Start Date: 15 April 2015
  • Location: London
  • Availability: Spaces
  • Start Date: 14 July 2015
  • Location: London
  • Availability: Spaces
  • Start Date: 24 September 2015
  • Location: Glasgow
  • Availability: Spaces
  • Start Date: 14 October 2015
  • Location: London
  • Availability: Spaces
  • Start Date: 02 December 2015
  • Location: London
  • Availability: Spaces

Team Leaders/Supervisors provide a vital link in delivering your organisation’s strategy, standards and expectations. Your style, energy and personal effectiveness have a major impact on your team’s ability to deliver successfully and positively. This two-day course will help you to develop your style, skills and techniques to meet the day to day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods. Participants are given the opportunity to share their own experience and ideas and those of others, to enhance learning.

Run as it features here, or run in-house where the content can be tailored to suit your organisational needs; cost effective if a number of people require training.  Call our in-house training team to discuss your particular requirements on +44 (0)20 8612 6202.

Course Tutors

Mr Graham Mills de Pledge

Who is it for

The Effective Supervisor/Team Leader course is recommended for newly-appointed supervisors and team leaders, those about to be promoted within this role, or experienced supervisors who would like a refresher.


By the end of course, you'll be able to:


  • consider, discuss and describe the role of the supervisor/team leader
  • effectively plan and delegate the work of the team to meet challenging business objectives
  • inspire and motivate your team and individuals to achieve their maximum potential
  • agree and set stretching performance objectives with your team
  • develop your style as a coach, trainer and mentor to help teams’ and individuals’ performance
  • lead your team with vision and passion by making it matter
  • identify areas of personal strength and areas for further development

The role of team leader

  • how your role fits into your organisation
  • skills and attitudes of a team leader
  • the issues and challenges
  • transition from team member to team leader
  • key result areas


Planning and organising the work of the team

  • methods of planning and organising
  • prioritising activities and tasks
  • gaining commitment
  • how to develop team objectives


Managing performance

  • setting objectives, standards and targets using SMART
  • monitoring performance
  • dealing with difficulties
  • structuring 1-1 reviews


The effective supervisor / team leader role

Getting the best from individuals and the team

  • leading to achieve
  • motivating for results
  • creating a conductive team environment
  • team dynamics and development
  • coaching and developing the team


Communicating for impact

  • informing, consulting and making decisions to deliver results
  • giving, receiving and responding to feedback
  • team briefing – formal and informal
  • influencing others.

People who have been on this course say