Articles and features in this issue:
Adapt and be happy
Could executive coaches use Darwin’s theory to help managers evolve?
Just doing my job
Should coaching be classed as a specialist activity or is it simply part of being a good manager? Results from the latest survey
Save or delete?
Takes a humorous look at the difficult process of creating coaching cultures in the workplace.
How to...manage reputation through coaching
Reputation drag is the inability of senior management to recognise positive changes in their staff and it undervalues any coaching intervention. What lies behind this failure and how can it be corrected?
Book reviews 0303
Reviews of two coaching related books
Manager as Coach
Offers practical help for line managers coaching their own staff. A description of the Exact goal-setting model
Core Competencies 0303
Explores the key competencies of a coach at mastery level. Using best practice from established coaching competency frameworks, looks at the ICF competency of “establishing the coaching agreement”.
Give me strength
Examines the Strength Deployment Inventory (SDI). Part of a series looking at possible coaching interventions
True dilemmas!
Explains that tailored codes of ethics are essential as all coaches face ethical dilemmas at some point. It's even harder for internal coaches
The theory of flight
Career coaching is one way to retain and get the best out of employees, but it requires adept coaching to bring staff to the edge of their comfort zone and beyond
Upward Spiral
States that coaching needs to be rolled out to a company’s entire leadership to create the momentum for cultural change. Looks at how this happened at the BBC
Abbey Days
Profile of Caroline Curtis, Abbey’s head of talent. Describes how she took on the challenge of introducing a coaching culture at the bank
Ripple Effect
Launch of the Coaching the Community campaign, looking at how coaches and mentors can use their skills and make a real difference in the wider world
Dangerous Waters
Two coaches suggest possible solutions to a hypothetical question regarding discussing the problems of working with a difficult client within a coaching supervision group
Port authority
Describes the slow but healthy growth of coaching in Portugal but notes that coaches need deep cultural knowledge to succeed.
Letters Volume 3, Issue 3
Letters on various coaching issues
Only part of the story
Latest news on research into return on investment in coaching
Mirror, Mirror, on the wall..
Light hearted look at coaching and the stereotypical coach
Knowing me knowing you
Factual article analysing the pros and cons of the Myers Briggs Type Indicator and its possible use in coaching
No claim, big gain
Suggests that coaching should be used to help diffuse grievances before they become a legal issue
Open your mind
Discusses how creative thinking can improve the bottom line and the part that coaching can play in encouraging this. Includes three short case study examples
Point of impact
Discusses when critical moments occur in a coaching session, and how these can lead to stronger relationships with the client and helped facilitate change
Outside call
Explains how BT revamped its executive coaching scheme. Describes the problems faced and the progress made to date
Nursing ambitions
Julie Carrington describes her role in promoting learning at the Royal College of Nursing and recalls the lessons she learned at the BBC which have proved useful in her new role
The Case for Coaching
Describes the increased use being made of coaching by law firms, with a list of bullet points noting advantages of coaching to them. Includes three brief case studies
The big question
An opinion piece on the role of questioning in the coaching process
Hard sell
Two experts give answers to a hypothetical question on how to embed a training programme to achieve a return on investment
Goal setting: how useful is it?
Opinions from a variety of commentators on the value of goal setting
Fighting talk
Describes a visit to coach senior army officers in Afghanistan
Get the most from 360 degree feedback
Advice on how coaches should help clients to get best value from their 360 degree feedback, suggesting a three step process for the feedback discussion
Tailoring your approach
Various experts give their opinion on how personality and learning styles determine how coachees respond to coaching
Behind the lines
Explains how Tube Lines has developed a leadership coaching programme to help it implement its performance and delivery-based culture. Many of the benefits are measurable
Secrets of the trade
Discusses the problems of confidentiality when coaching several people in the same organisation
Follow the leader
Considers the role of coaching in helping leaders to become more effective. Research results offer coaching suggestions to help aspiring leaders develop their capabilities
A case for clarity
Outlines seven key steps to consider when designing an international coaching programme
In the bag
Profiles the current levels of coaching at Unilever which is predominantly aimed at senior managers, and the part played in its development by Sam Humphrey, former head of global coaching
Change of programme
Describes the development of an internal coaching programme at the BBC. It is particularly prominent in delivering the corporation's leadership development programme
Mutual benefit
Describes the coaching programme at Canada Life, designed to help deliver the major change programme taking place
In the blend
A research project finds that a blend of internal coaching and manager-coaching is the most effective way to deliver coaching. Illustrates with two short case studies
Insider Knowledge
Describes the increasing trend towards using internal coaches, highlighting their role and the pros and cons of using this approach
French connection
Looks at the role of coaching in France and describes the work of the newly formed Association Europeenne de Coaching
Staying alive
Standard Chartered Bank has introduced a coaching programme which aims to challenge staff perceptions and behaviours relating to HIV/Aids. Gives examples of particular programmes in India and Africa
All by myself
Describes the experiences of someone who has set up as an independent coaching consultant
A rock and a hard case
Two experts give advice on a hypothetical coaching situation
Labelling boundaries
A note of caution regarding coaches referring on to psychologists, stating that it is important to understand the boundaries between the two practices and what exactly is being offered in the name of psychology
Top tips for internal coaching
Tips on how to address internal coaching
How to handle the difficult coachee
Tips on how to deal with difficult coachees - the disengaged, the over-talkative and the defensive