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7 c's for successful change

Hi All

First time posting! I am currently doing a dissertation on how an employees engagement changes following an acquisition and in a CIPD study in 2009 called the impact of mergers and acquisitions on employer brands it detailed on page 8 about the seven C's of successful change and it was in a CIPD report in 2005 but I am finding it very difficult to find out what they are and where I can find them so I can refer to, can someone help me please :-)

Thanks

 Vicky

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