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Achieving Excellence in Performance Standards

Hello all 

I am preparing a talk/presentation about Achieving Excellence in Performance Standards in the Public Sector to a local authority audience consisting of HR senior managers. The difference is that this is not in the UK, but in Nigeria! 

Does anyone have suggestions as to the key ingredients to focus on. Culturally, it is a different environment, but there are similar challenges to the UK, not least, the expectation of doing more for less, due to financial constraints and constant job threats.

Would welcome comments and thoughts! 

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