Evaluating learning and development
This factsheet was last updated in May 2015.
What is evaluating learning and development?
The evaluation of learning and development (L&D) is the formal or informal assessment of the quality and effectiveness of an employer’s learning and development provision, usually by some measure of the merit of the provision itself (the input, for example the quality of course content and presentation) and/or by monitoring its impact (the outcomes, for example improved skills/qualifications or enhanced productivity/profitability).
Implementing an effective learning and development strategy is widely recognised as important to business success, so it's essential to regularly review and assess the use of learning and training programmes in support of such a strategy.
In order to effectively evaluate L&D, it s first necessary to clearly identify learning needs and the objectives of L&D programmes (that is, how they will meet such needs) in line with the L&D strategy, for example by means of a learning needs analysis (LNA).
It's also helpful to conduct benchmarking exercises. This may involve careful consideration of the methods used, costs and return on investment.
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- What is evaluating learning and development?
- Traditional training evaluation: the academic background
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