HR shared services
This factsheet was last updated in September 2015.
What are HR shared services?
HR shared services are a way of organising activities within a wider HR operating model. The origins of shared services can be attributed to finance, but there are many different models of providing corporate services that are required across an organisation (or sometimes, across several partner organisations) for individual functions, for example, just HR services, or across multiple functions for example, finance, IT and HR.
There are different models of providing HR shared services which can be defined by their ‘sourcing’ and ‘shoring’ design, that is whether they are resourced internally - ‘in-sourced’, or externally - ‘out-sourced’, or whether they are located ‘on-shore’ or ‘off-shore’.
Within organisations there are also options around whether the service is provided to multiple business units and, for multinational organisations, how many countries will be within the scope of the services provided.
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- What are HR shared services?
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