Coaching and buying coaching services

This guide, published in 2008, is a route map for coaching and mentoring, designed to help HR and others involved in the coaching relationship to manage coaching effectively and efficiently. The guide provides an overview of the coaching industry, the professional bodies and the current professional training and qualifications available.  Different types of coaching are explained. The guide discusses the business case for coaching, locates coaching within learning and development as an appropriate intervention, discusses the different interest groups in coaching (HR, line managers, individuals, and so on), explains when the use of internal or external coaches may be appropriate, provides guidance on coach selection, provides guidance and advice for HR on recruiting and matching coaches and some information on the boundary issues between coaching, mentoring and therapy.  The guide also looks at issues in supervision and new trends.

Published November 2008