Smart working: how smart is UK PLC? Findings from organisational practice
Resource summary
This Guide reports on the second phase of a CIPD study looking at new ways of organising work based on smart working principles. It draws on wider evidence to conclude convincingly that ‘smart working’ represents a new organisational paradigm. It identifies a wide range of organisations at varying stages of their journey towards smart working. ‘Deep dive’ case studies illustrate the experience of organisations including UBS, Merrill Lynch, Microsoft, Allen & Overy, Centrica, The Qualifications and Curriculum Authority (QCA) and British Telecom.