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Research:

Emotional or transactional engagement - does it matter?

Resource summary

This Research Insight examines the question whether employees can be engaged at different levels.  It  forms part of our Sustainable Organisation Performance research and was produced for the CIPD by the Kingston Engagement Consortium. 

The report reveals some clear differences between types of engagement and performance and the evidence demonstrates that engagement is a complex issue which requires a greater depth of understanding than can be provided by engagement surveys alone.

The page you want to access is a CIPD member benefit.

You can get immediate access by joining today! By becoming a member today you'll have access to all member benefits until 30 June 2014.