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Research:

Harnessing the power of employee communication

Resource summary

If HR is to play its part in driving sustainable performance and become a true strategic partner to the business, then it needs to focus more closely on the effectiveness of employee communication and see it as a key lever.

Six key themes are covered in this report and are of value not just to the HR practitioner but to leaders at all levels.

  • A strategic approach is built on a shared sense of purpose
  • The importance of senior leadership attention
  • Engagement demands dialogue
  • Communication as part of good people management
  • Balancing the use of digital channels and tools
  • Measurement as part of best practice
 
Published September 2010

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