Research Report

Landing transformational change: closing the gap between theory and practice

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Landing transformational change: closing the gap between theory and practice

Published September 2015

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475 KB

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This report explores how the themes on transformational change, identified in the first report, apply in practice.  Case studies from four organisations provide practical examples of how organisations have approached transformational change.

The report also includes recommendations that HR, OD and L&D professionals should consider for their organisations and their own skill set, if they are to be successful expert initiators and facilitators of transformational change.

‘What is clear from three of the cases is that senior HR managers were critical in
directing the change but not leading it. They were acting as ‘‘expert facilitators’’.’

Content of the report

Executive summary
Introduction: the transformational change challenge
  • How organisations land transformational change: key themes
  • How approaches have changed: landing change
  • How approaches have changed: the role of HR, OD and L&D
Conclusion
 
Appendices: Change case studies
  • Appendix 1: BBC Worldwide
  • Appendix 2: HMRC
  • Appendix 3: News UK
  • Appendix 4: Zurich UK Life
Individual case studies can be downloaded below.
 
View the first report Landing transformational change
 
Download sections separately
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Landing transformational change – case study: BBC Worldwide
Published September 2015

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107 KB

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Landing transformational change – case study: HMRC
Published September 2015

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93 KB

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Landing transformational change – case study: News UK
Published September 2015

File size:
110 KB

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Landing transformational change – case study: Zurich UK Life
Published September 2015

File size:
108 KB

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Landing transformational change

How do the OD, L&D and HR professionals with responsibility for initiating, advising on and facilitating transformation in their organisations know what works, where and why?