This research report is in three parts and provides two different perspectives.
Part 1 synthesises qualitative data to describe what people feel and experience when working with age-diverse colleagues and gives employers important new and unique insights that will help them to nurture more productive workforces and avoid conflict.
The key research questions included:
- understanding how age-diverse employees believe their organisation to be
- examining the key benefits and challenges of an age-diverse workplace
- understanding what organisations can do to support age diversity from an employee
Part 2 provides a summary of interviews drawn from organisation case studies organisations: Enterprise, HMRC, McDonald’s and Santander, conducted during spring and summer 2014.
Part 3 draws conclusions and sets out recommendations.
"Employee life stages are becoming ever more distinct and employers need
to tap into these stages if they are to get the best out of their people
and deliver to their customers in ways that make business sense."
Content of the report
Introduction and research approach
Summary of key findings
- Work priorities across age groups
- Awareness and perceptions of age diversity
- Benefits and challenges of an age-diverse workplace
- The role of organisations in supporting age diversity
- The extension of working life
Part 2 – Organisational case studies
Part 3 – Conclusions
- Part 1 research sample
- Part 1 focus group discussion guide
View the earlier report Managing and age diverse workforce: employer and employee views