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Research:

Managing diversity: learning by doing

Resource summary

This paper shares with readers the main personal experiences and observations of those who took part in an 18-month action research programme. The programme was designed to stimulate, facilitate and observe learning and to capture personal, generic and organisational experiences.

Topics covered include:

  • the engagement process
  • stakeholder management - gaining and sustaining commitment
  • measuring success
  • the personal development experience.
The paper aims to inform the development of good practice in how to make things happen in promoting diversity in the workplace.
Published June 2005

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