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Research:

Managing diversity: measuring success

Resource summary

Explores the challenges involved in measuring the impact of managing diversity. Looks particularly at:
  • diversity and the business background
  • the impact of diversity on business performance
  • negative outcomes of failing to manage workforce diversity
  • factors that influence the effects of diversity
  • diversity and the business case
  • a review of diversity measures
  • measuring the impact of diversity to make progress.
An appendix assesses some of the measurement tools currently available.
Published February 2006.

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