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Research:

Managing people across networks

Resource summary

This paper explores HR issues in organisations that are collaborating with each other through outsourcing, contracting and working in partnership, when boundaries between employers can be blurred.

It’s based on research conducted at Manchester Business School, which focused on the role of people management as a potential key to high quality service delivery in networked organisations.

Key issues for organisations managing people across networks to consider are highlighted and brought to life with case study examples.

The paper looks at:

  • how to manage performance
  • how to develop and implement partnership-oriented contracts
  • how to support line managers
  • how to smooth the transition
  • how to create trust and goodwill
  • how to build employee identity and engagement
  • how to build integrated teams
  • how to work with trade unions
  • and how to develop shared skills and careers

Published April 2009

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