The Research Insight suggests that line managers play a pivotal role in workplace stress management. This means that for employers to reduce and manage workplace stress effectively they need to ensure that managers demonstrate the skills and behaviours that allow them to manage their staff in ways that minimise work-related stress.
Until recently there was very little research evidence to clarify which manager behaviours are relevant in this context. Research funded by the Health and Safety Executive (HSE), the CIPD and Investors in People (IIP) has applied a behavioural competency approach to fill this gap. This report is the final phase of the ‘Preventing stress: promoting positive manager behaviour’ research programme. It provides case studies exploring how ten organisations have implemented the research findings in practice.
The case studies cover:
the context within the organisation, including stress management activities, management/leadership development and use of a competency framework
how and where the Management Competencies for Preventing and Reducing Stress (MCPARS) at work have been rolled out
how the intervention and other elements of MCPARS research findings have been integrated into the organisation’s practices and procedures
facilitators to roll-out/integration
barriers to roll-out/integration and how they have been overcome.
The competency framework that emerged from phases 1 and 2 of the research is included in this new report. The third phase was an intervention study.
View the report of phase 3, published in 2009.