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Survey Report:

Leadership and the management of conflict at work

Resource summary

This report sets out the findings of a survey by the CIPD, in association with business psychology consultancy OPP, into leadership and conflict management in the workplace. It provides data on:

  • the impact of conflict at work
  • the causes of conflict at work
  • managing and preventing conflict
  • the benefits of investing in managing conflict at work.

It includes an overview of the changing regulatory framework for managing conflict.

To view this resource register for a free account

Sign up for a Free CIPD Website Account to Keep Reading. It takes just 2 minutes to sign up for a free CIPD website account, giving you access to hundreds of factsheets and guides. You'll find the website registration box on the right hand side of this page.