Performance Management

Performance management is about creating a culture that encourages the continuous improvement of business processes and of individuals’ skills, behaviour and contributions. You’ll find here information on managing performance, performance measurement, poor performance, performance indicators, objective setting, SMART objectives, performance improvement, performance reviews, performance appraisal, feedback, self appraisal, team appraisal and appraisal training.

There are other pages for competences and performance related pay. Business performance is on the corporate strategy page.

Introduction

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Training highlight

CIPD Advanced Level Award in Performance Management

£4399 + VAT (Members £4399 + VAT)

A specialist competency-based award from CIPD Training, specifically designed for HR professionals with expertise and competence in the area of performance management who wish to gain recognition of their experience gained to date.

Event highlight

CR for HR Professionals Conference

7 February 2012, London

This new conference will give you invaluable advice on how HR can achieve business goals through a well thought-out CR strategy. Hear how leading organisations have used CR to engage employees and increase productivity.

Performance management - Access cutting edge resources

Factsheets (3)

Performance management: an overview
October 2011
Introductory guidance on the performance management process, how it works and outlining the tools it uses. Includes the CIPD viewpoint.
Performance appraisal
October 2011
Introductory guidance on performance appraisal, its contribution to the performance management process, and the skills needed for it to be successful. Includes the CIPD viewpoint.
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Podcasts (1)

Performance management - podcast episode 25
November 2008
Performance Management has a big role to play in delivering better overall business performance.We asked Sainsbury's, Cambridgeshire County Council and Nomura to share how they manage performance.
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Survey reports (2)

Performance management in action: current trends and practice
April 2011
Results from an online survey on current thinking and use of performance management and implications for its future development.
Performance management
April 2011
Survey data on the tools and activities used in performance management, and on the thinking behind the design of performance management processes.

Research (1)

Performance management: history and foundations
June 2011
A discussion paper starting our research project to identify the elements of performance management which drive sustainable business performance.

Books (1)

Bookstore - Managing Performance : Performance management in action
October 2004
Performance management is critical for HR. How certain are you that your performance management process is as good as it could be? This text shows you how to improve the management of your employees' performance.
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Practical tools (1)

Developing performance management
March 2011
Sets out the five stages of a development programme to help organisations improve performance management.