In association with Workday

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organisations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

People analytics is rising up the agenda for organisations globally. With technology providing businesses with more and more ways to collect people data, using this information to gain workforce insight, drive business performance and enhance employee experience is expected to grow.

Building on our survey People analytics: Driving business performance with people data, these focus reports provide an international perspective on how organisations use people analytics to understand people data. We asked 3,852 business professionals from the UK and Ireland, US, Middle East and North Africa (MENA) and South-East Asia their views on the impact of people analytics, the confidence and capability of the people professional in conducting analytics, and how people data is used to understand risk and tackle business challenges.

Survey participants

This global survey finds that HR professionals across the world using people data to tackle significant challenges, with three-quarters (75%) tackling workforce performance and productivity issues using people data. But, the survey also reveals that how and when organisations use people data differs across region. 

Key findings

  • 6 in 10 UK professionals (57%) report that they have access to people data, compared to 4 in 10 US respondents (41%) and 5 in 10 SE-Asia and MENA respondents (54% and 50%). However, just 17% of UK professionals use this data on a daily basis, the lowest of all the region in the survey.
  • People analytics culture – where organisations actively use people data to tackle business issues, speak out about the value of people data and seek out data to make decisions – appears to be stronger in MENA and SE Asia than the UK, Ireland the US. For example, 35% of UK professionals report a strong people analytics culture compared to 54% of SE Asia professionals. 
  • There are marked differences in data use across regions, with MENA and SE Asia respondents far more likely to be frequently using all types of analysis than UK respondents. But there is also untapped potential where HR professionals feel confident in using analytic techniques but don’t apply them in every day practice.
  • The extent to which non-HR professionals value people analytics varies across region. Whilst SE-Asia and MENA respondents report gaining the most value from people data, UK respondents are more likely to indicate they trust the people data they receive.

View the regional reports

People analytics: US focus

Learn about how business professionals in the US use data to manage risk and enable data protection

People analytics: SE Asia focus

Find out how people professionals in South-East Asia use people analytics and people data to automate and prepare for the future world of work.

People analytics: MENA focus

Find out how business professionals in the Middle-East and North Africa feel people analytics adds value to their organisation

People analytics: UK and Ireland focus

Explore the confidence and capability of UK and Ireland HR professionals when it comes to people analytics and people data

Reports

People analytics: driving business performance with people data

A global survey of multiple professional perspectives on people data and people analytics

Guides

People analytics: Guide for people professionals

Learn the basics and improve your confidence and capability when using data

More on this topic

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

CIPD Viewpoint
People analytics

Explore the CIPD’s point of view on people analytics, including recommendations for employers

Factsheets
People analytics

Understand what people analytics is, different types of HR data, and the importance of people analytics strategy and process

Factsheets
Workforce reporting

Learn about defining, measuring and reporting human capital, and how HR can use human capital information to drive performance

More reports

Reports
Pay, performance and transparency 2024

Insight from the CIPD’s survey into factors driving pay decisions in UK workplaces and recommendations for practice

Reports
Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Reports
Devolution and evolution in UK skills policy

A report seeking common ground in skills policy across the UK’s four nations

Reports
People Profession 2023: International report

Insight into how global issues are impacting people professionals in the UK, Ireland, Asia-Pacific, MENA and Canada

See all reports