Driven by fast-changing technological change, Dallas-based technology firm AT&T faced an enormous HR challenge to rapidly retrain its workforce for a digital future. It instigated a major transformation of its skills base and culture and created a blueprint for sourcing future skills.
CIPD member content
This content is only available for CIPD members
If you’re already a CIPD member, please sign in to access this content
CIPD Trust
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Bullying
and harassment
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
Reviewed by
Rachel Suff, Senior Policy Adviser, Employee Relations
Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and wellbeing, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.
Learn how to measure turnover and retention, and understand why people leave organisations
Creating a holistic offering to help improve workforce wellbeing
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
When cost savings are required, what is the impact of making pay cuts instead of redundancies?