Philippa introduces the speakers who were all attending the CIPD Conference and exhibition in Manchester; they are Sarah Redshaw, HR Director for the Global Hair Business, Dean Royles, Director of Workforce Education at NHS North West, Perry Timms from Big Lottery Fund and Mark Adlestone, Managing Director of family-run jeweller, Beaverbrooks.
First, Philippa asks the speakers what engagement means to each of them. Listen to their explanations.
Philippa thinks that the recession may have removed the focus on employee focus. Our speakers think that they have proved that good engagement leads to higher productivity.
Dean explains how he has gone about meeting the challenges, especially if the private sector recovers ahead of the public sector.
Perry explains how launching a talent management programme helped but did not provide the whole answer. Hear how he has tried to make sure that engagement with the company will ensure that the talented people will stay as things improve in the job market.
Sarah Redshaw explains some big changes that have happened recently and how HR has managed to engage the workforce during the changes.
At Beaverbrooks, top of the Sunday Times list of ‘Best Company to Work for ‘in 2009, Mark Adlestone sets out how he puts a huge amount of time and effort gaining commitment from his employees. He has changed the style of management to enhance engagement and has got over the problem, common in family business, of family occupying the top positions.
The Big Lottery Fund overcame some problems with the perception of their talent management programme to emerge stronger. Inclusion seems to have been key.
Philippa wonders what the true drivers of engagement are. Listen to the answer to this last question.
Useful resources on employee engagement
The CIPD has done some work on employee engagement which you might like to see.
The CIPD Employee Engagement Conference is on January 26th in London
There's a new CIPD podcast every month. Coming soon..Preparing for the upturn.. and more.