Show notes and useful links
About this podcast
Three practitioners explain how they have increased employee engagement and how these efforts have benefited their organisations. Mike Emmott, the CIPD’s adviser on Employee Relations, reveals the results of a recent survey of employee engagement.
Includes interviews with:
Mike Emmott, Employee Relations Adviser at the Chartered Institute of Personnel and Development.
Greig Aitken, Head of HR Measurement and Research at the Royal Bank of Scotland
Suzanne Laverick, UK Employee Benefits Manager at Cadbury Schweppes
Clare Curran, Director of Human Resources at Northumberland University
Introduction Philippa Lamb asks Mike Emmott to explain the findings of the employee attitudes survey, published in December 2006.
Interview 1 Interview with Greig Aitken who explains the important difference between being satisfied and being engaged.
Interview 2
Interview with Suzanne Laverick, UK Employee Benefits Manager at Cadbury Schweppes, who explains how communicatiing the benefits provided to her production line workers has changed attitudes.
Interview 3
Philippa Lamb discusses with Mike the different levels of achievement in public and private sectors highlighted by the survey and gives possible reasons for this.
Interview 4
Clare Curran tells Phillippa how she is changing attitudes at Northumberland University with encouraging results.
Interview 5
Philippa comes back to CIPD’s Mike Emmott to find out what has to be done to improve employee engagement.
Interview 6
RBS’s Greig Aitken enthuses about his company’s ‘say, stay and strive’ motto and how it has helped achieve better commitment. Hear how levels of engagement are measured across a very large workforce in many countries, who deal with different products.
Interview 7
Philippa goes back to Clare who admits that although there is not a huge amount of money to fund the changes her staff have pinpointed, being creative has helped resolve some issues.
Interview 8
Mike Emmott discusses the impact on the bottom line of improved workforce commitment.
Interview 9
Clare tells Philippa how she sees the way forward at Northumberland University.
Interview 10
Greig Aitken says that while money is important, getting the ‘softer’ aspect right is important to employee engagement. Listen to how he has tracked a big improvement over the last three years and the difference this has made to the bank’s performance.
Interview 11
Philippa asks Mike Emmott whether companies are improving employee engagement.
Related links
Publications
Factsheets and Surveys
People Management articles*
* Articles from previous issues of the People Management magazine are only available to CIPD Members and People Management subscribers