Show notes and useful links
About this podcast
Practitioners talk about the role of line managers in the learning and development field and the importance of L&D at a strategic level. You can also hear the conclusions of the latest CIPD survey.
Includes interviews with:
Victoria Winkler, Training, Learning and Development Adviser at the Chartered Institute of Personnel and Development
Charles Jennings, Global Head of Learning and Development at Reuters, the news agency
Maxine Clark, Consultant and Design Manager for ‘Learning to Learn’ at the Department for Work and Pensions
Marcelo Borges, Learning and Development Manager at Nandos, the restaurant chain
Tim Kendall, a communications Training Specialist, working with pharmaceutical company, Pfizer, in Japan
Syd Farley, working with Coca-Cola HBC, in the field of Targeted Development of Senior Management.
Introduction
Philippa Lamb asks Charles Jennings what practitioners can learn from the survey.
Interview 1
Adam Kirtley asks Charles Jennings, Global Head of Learning at Reuters, what the survey results show and what needs to be done to ensure Learning and Development finds a place at the ‘top table’.
Interview 2
Victoria Winkler, the CIPD’s Learning and Development Adviser and author of the survey, comments on the survey’s findings.
Interview 3
Maxine Clark from the Department for Work and Pensions tells Adam that her experience with one of the UK’s biggest employers mirrors the survey’s findings. She understands the challenges for line managers and tells how she has worked with them to ensure that learning and development doesn’t get overlooked in the face of other pressures.
Interview 4
Restaurant chain Nando’s Learning and Development Manager, Marcelo Borges, tells Adam that Learning and Development is an embedded part of the company’s philosophy.
Interview 5
Adam goes back to Charles Jennings to discuss L & D’s link with business strategy.
Interview 6
Victoria Winkler looks at the results of the survey, highlighting the virtuous circle arising from strategic L & D.
Interview 7
Nando’s Marcelo thinks his good retention figures in an area of traditional high labour turnover show that doing more of the same would be great, but knows this will be a challenge as the business grows.
Interview 8
At the Department for Work and Pensions, Maxine Clark tells Philippa Lamb what has worked there to help employees get the development they need using non-traditional methods.
Interview 9
Charles Jennings discusses the pitfalls of routine training and how he deals with this problem.
Interview 10
Tim Kendall, working with knowledge workers at drug development company Pfizer, tells us how he has managed to engage his scientists with L & D with interesting results.
Interview 11
Listen to Syd Farley, who worked with Coca-Cola HBC, in the field of Targeted Development, telling Adam what worked when Syd was introducing Coca-Cola into Romania, where the product was previously unavailable.
Interview 12
Charles Jennings sums up what Learning and Development professionals need to do to make sure they contribute at a strategic level, to make it the powerful function it should be.
Related links
Factsheets and surveys