HR and technology

The CIPD commissioned Cranfield School of Management to undertake a research project on human resource management and technology.

The focus of the research was on three main themes where technology is seen to have a significant impact:

• the efficient delivery and support of HR activity and process
• employee communications and engagement
• the resulting impact on the changing roles and skills for HR and other managers.
  
  

The research involved detailed case studies. In June 2006 an interim report was published drawing on the findings so far. This includes a case study on Cancer Research UK.

• View the report

The final research report was published in February 2007. Details are available from the CIPD bookstore.

• Buy the report
• View a summary of the report
  
  
• The links below are to related published research:
  
• HR outsourcing: the key decisions
• Technology and people management: the opportunity and the challenge
• People management and technology: progress and potential

CIPD members can now access a practical tool based on the research with Cranfield School of Management: Technology in HR: how to get the most out of technology in people management was launched in June 2007

• View the tool 

We are looking to continue our research in this area.  If you have any suggestions or views please contact us.

Contact details:

Vanessa Robinson, Adviser - Organisation and resourcing
Rebecca Clake, Adviser - Organisation and resourcing
Martyn Sloman, Adviser - Learning, training and development

• See overview of CIPD's ongoing and published research