People Skills

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People Skills support and services

Your people are the most important part of your business but managing them well can be difficult and challenging in many ways. As a small business you may not have the time or resources to focus on HR issues or be able to access expert support from a qualified HR professional.

The free People Skills service can provide you with this expert support.

You’ll have access to a range of free online tools as well as 1-2-1 advisory services, learning from a team of experienced HR professionals who’ve worked with other small businesses like yours. Improving management skills and practices to get the most from your people could make the biggest difference to your business success.

From making sure that you have the right policies and practices in place to finding, recruiting and developing the best staff for your business, the People Skills service is there to help.

How does the programme work?

This is a pilot project available to businesses who employ up to 50 people in Hackney, Stoke-on-Trent and Glasgow. Businesses who do not fall into these geographical regions can access support and advice through the CIPD's SME pages.

The People Skills initiative is available to small business for up to 12 months and is free of charge. It includes:

  • 1-2-1 guidance from senior HR professionals – they’ll work alongside you in your business
  • a telephone helpline so you can discuss your employment issues wherever you are
  • online information and practical templates to save you time when developing new employment processes
  • local events delivered on related people management topics.

HR Inform

HR-inform is your practical guide to employment law and HR best practice. SMEs based in our three pilot areas can access HR Inform for free for the duration of the programme (usually priced at £800 + VAT).