Business performance

States the relevance of high involvement working and lists its main components. Gives a framework and reports on case studies. Includes the CIPD viewpoint.

What drives high performance at work? How can organisations develop a high performance culture? This month s podcast looks at different approaches to managing and sustaining high-performance working.

What s in store for 2009? How can employers prepare for the challenges and opportunities the new year will offer? Listen to our podcast to hear some predictions.

Looks at the role of human capital in sustainability reports and the extent to which such reporting recognises the impact of people as drivers of sustainable performance. Produced with ACCA.

Results of the first Shaping the Future poll which investigated the factors perceived as key to building sustainable high performance organisations.

A discussion paper starting our new research project to identify the elements of performance management which drive sustainable business performance.

A new CIPD study of 500 senior managers released today reveals organisations are failing to embrace management innovation. The research, conducted by the...

New CIPD research released today lifts the lid on the future of the workplace, with almost all respondents (92%) reporting that a smart working approach where the work environment is managed to release employees energy and drive business performance has a positive impact on business performance. The research forms part of a guide on how best employers can manage the transition to a smart workplace.

Many organisations rely on external partners such as suppliers and consultants to operate effectively. These people have valuable knowledge which is strategic...

Through the application of 'down to earth' tools and methodologies, HR professionals can hone their skills to ensure they increase the value they personally add to the organisation.

The video provides mini scenarios showing different aspects of customer service skills: how not to do it and what is best practice. This is not a sales skills demo.

This accessible 2nd edition gives a good understanding of the business environment, outlining key environmental influences to develop an appreciation of business strategy at every level.

This intensive programme focuses on giving participants the skills to feel more confident about operating and influencing at a higher strategic level.

Learn how to think about different possible futures, how to recognise which future you are moving towards and how to steer a more beneficial course.

This 2-day course aims to help managers prepare robust strategic goals and better implementation plans to help justify the cost-effectiveness of budgets.