Business performance

In this month s podcast we speak to Gary Hamel on how to build leadership capability for change.

States the relevance of high involvement working and lists its main components. Gives a framework and reports on case studies. Includes the CIPD viewpoint.

What drives high performance at work? How can organisations develop a high performance culture? This month s podcast looks at different approaches to managing and sustaining high-performance working.

The latest issue of our quarterly report monitoring economic and labour market indicators, the recruitment, redundancy and pay outlook and a focus on outsourcing. With links to earlier reports.

Interim findings from our Shaping the Future project giving insights and practical guidance that practitioners can apply to create change in organisations.

Draws on a range of CIPD sources and others to examine the economic climate and organisational and employee responses to the challenge of recession.

MPs have voiced alarm over low staff morale and engagement at HM Revenue and Customs (HMRC) and have questioned its performance.

Royal Bank of Scotland chief executive Stephen Hester has refused his bonus of up to 1.6 million, amid public outcry over rewards for employees at bailed out banks.

A slight fall in the unemployment, equalling 3,000 people or 0.1 per cent in the last quarter of 2009, is masking the 'deeper pain' of the labour market, employment experts have said.

Through the application of 'down to earth' tools and methodologies, HR professionals can hone their skills to ensure they increase the value they personally add to the organisation.

The video provides mini scenarios showing different aspects of customer service skills - how not to do it and what is best practice. This is not a sales skills demo.

This accessible 2nd edition gives a good understanding of the business environment, outlining key environmental influences to develop an appreciation of business strategy at every level.

This 2-day course aims to help managers prepare robust strategic goals and better implementation plans to help justify the cost-effectiveness of budgets.

Learn how to think about different possible futures, how to recognise which future you are moving towards and how to steer a more beneficial course.

This intensive programme focuses on giving managers the skills to feel more confident about operating and influencing at a higher strategic level.