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Helping people learn IT systems

Information type  Tool
Date  June 2008
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File type: PDF
File size: 2394k
About this download

A practical interactive tool to help you look in detail at issues that may be important in organising systems learning.

The instruments in the tool are:

  • a set of dimensions against which you can assess your situation
  • a range of learning strategies that may be appropriate for different situations.

Action points are included throughout, and short case studies illustrate practice in organisations like HMS Daring, Transport for London, Lawrence Graham, SAP Dublin and Coment.

 


 

 
 
 
 
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