This guide is a route map for coaching and mentoring, designed to help HR and others involved in the coaching relationship to manage coaching effectively and efficiently. The guide:
- provides an overview of the coaching industry
- provides a map of the professional bodies and the current professional training and qualifications available
- explains and outlines the different types of coaching
- discusses the business case for coaching
- locates coaching within learning and development as an appropriate intervention
- discusses the different interest groups in coaching (HR, line managers, individuals, and so on)
- explains when the use of internal/external coaches may be appropriate
- provides guidance on coach selection
- provides guidance and advice for HR on recruiting and matching coaches
- provides some information on the boundary issues between coaching, mentoring and therapy
- provides some guidance on new trends and issues in supervision.
This is the second edition of a guide originally published in 2004.