Coaching and buying coaching services

This guide is a route map for coaching and mentoring, designed to help HR and others involved in the coaching relationship to manage coaching effectively and efficiently. The guide: provides an overview of the coaching industry and a map of the professional bodies and the current professional training and qualifications available, explains and outlines the different types of coaching, discusses the business case for coaching, locates coaching within learning and development as an appropriate intervention, discusses the different interest groups in coaching (HR, line managers, individuals, and so on), explains when the use of internal / external coaches may be appropriate, provides guidance on coach selection, provides guidance and advice for HR on recruiting and matching coaches, provides some information on the boundary issues between coaching, mentoring and therapy, and offers guidance on new trends and issues in supervision.