Communication skills

Find out about Interpersonal skills ToolClicks

To access all of Interpersonal skills ToolClicks you need to:

Fight response
In this scene, a colleague has an angry reaction to a decision made in her absence before finding out the reason for the decision.
Identifying emotional triggers
In this scene, two colleagues have a discussion to identify the emotions one experienced when she gave a presentation, and the triggers behind these feelings.
Resigned non-verbal communication
This scene shows a discussion during which an employee displays resigned body language as she discusses her fears about meeting a deadline.
Confident, assertive non verbal communication
This scene shows a discussion in which an employee displays assertive body language while communicating her fears about meeting a deadline.
Reflecting back and paraphrasing
This scene shows a discussion in which a coach works with someone who would like to be more assertive, reflecting back on the examples she gives in order to allow her to see things from an alternative perspective.