Identifying the past, present and future of our service


Last Published  01 August 2012

An interactive, positive and fun way to paint a picture of a company's service, looking at its past, present and future. This tool can be used as an easier way to carry out a 'gap analysis.'

Tool aims
  • To share the history, present and future of a company's service.
  • To complete an informal 'gap analysis' using picturing.