Communicating, implementing and maintaining a policy


Rachel Burnham, Burnham Learning & Development Limited Last Published  29 April 2015

This tool will give you ideas about how to create an effective communications strategy to support the introduction and implementation of an L&D policy. It will help you to think through who you need to communicate with and what you wish to communicate. It also covers the process for reviewing an L&D policy.

Even the most carefully researched and prepared policy isn’t much use, if it remains a secret! To be effective a L&D policy needs to supported by senior managers, line managers and staff throughout the organisation, so that it becomes a helpful part of the ‘way things are done here’.

The policy will need to be communicated effectively to these different groups and they will need to be engaged with it, so that it is implemented fully and ‘lives’ in the organisation.

Who this tool is for:
This tool is particularly aimed at those who are new to L&D and training or who have not previously developed or reviewed L&D policies and practices.

This tool will help you to:
  • Gain support from senior managers for the L&D policy
  • Identify the groups of stakeholders who will need to be informed and involved in the implementation of the L&D policy
  • Communicate and engage with each of these groups effectively
  • Establish a plan to review the L&D policy.

Unit: Understanding the Context of L&D (5CLD)

This tool maps to the following learning outcomes:
  • Discuss the process of developing L&D policy and practice.
  • Formulate L&D policies and practices to respond to the impact of relevant influencing factors.