Coaching

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Reflecting back and paraphrasing
This scene shows a discussion in which a coach works with a coachee who would like to become more assertive, reflecting back on the examples she gives in order to allow her to see things from an alternative perspective.
Using closed, open and probing questions
In this scene a coach asks closed, open and probing questions in order to understand why a coachee finds a colleague difficult to work with, asking for examples of situations to back this up.
Coaching without assumptions
In this scene a coachee asks a coach for advice about giving a presentation to a team she is unfamiliar with.
Devising tasks and experiments
This scene shows a discussion in which a coach works with an enthusiastic coachee to come up with workable ideas of how she can encourage team members to speak up more in team meetings.
Agreeing next steps
In this scene, a coach works with a coachee in order to put into practice his ideas for broadening his skills and preparing for promotion, agreeing a detailed plan of action in order to achieve this.
Exploring blocks to progress
In this scene a coach reviews the progress of a coachee's plan of action, exploring the blocks to progress and coming up with workable solutions.