Using your listening skills in absence management

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Last Published  01 August 2012

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Example role play demonstration activity trainers notes

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Last Published: 01 Aug 2012
An example role-play on using your listening skills in absence management.
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Practising effective listening in absence management

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Last Published: 01 Aug 2012
A role-play exercise to practice effective listening in absence management.
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The importance of effective listening in absence management

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Last Published: 01 Aug 2012
A handout on the importance of effective listening in absence management.