Ask - do not tell

Overview

Last Published  01 August 2012

Every good salesperson will tell you: 'The more you tell, the less you sell.' And when you are coaching, make no mistake, you are selling - new ideas, new techniques, new attitudes, and so on. So this Tool shows new managers how to use targeted questions to build another person's ownership to the new ways of doing things.

Tool aims
  • To show managers how to use targeted questions to build ownership of the new way of doing things when coaching.